Customer Testimonials

See archive of testimonials:


Below are just few recent testimonials from our customers. You are welcome to submit your own feedback about our service. In addition you can read more customer reviews about our service on TrustPilot, Yahoo Business Reviews and BBB (US Better Business Bureau) website. You can review a list of our corporate clients here.

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Thank you for an easy and reliable customer service experience. The site could not be easier to navigate and my gift basket was delivered to a colleague overseas in a timely fashion with welcomed updates along the way. I will be using this service again and will be suggesting it to fellow colleagues.

January 24, 2020 - Claudia Barbiero, NJ, USA

Friendly, efficient, professional and fast communication with the company. There were a few issues with deliveries, but the company always followed up, kept us in the loop and tried their best to resolve the issue. A replacement hamper was offered for one of our customers where we encountered a few issues.
Other than that the service provided by David and his team was really good in general. They were of great assistance for different issues and questions, and tried to help as best as possible.
Great variety of baskets and they deliver to a large variety of countries, even though some of the hampers are quite pricey.

January 13, 2020 - Paulin, Australia

again my friend in Russia was so excited at receiving a Christmas gift Basket, and as told me that, the presentation and quality was great, and was so pleased to receive it, delivered by a really polite and pleasant lady. my friends experience made her really happy and over the moon 

January 09, 2020 - Mr A K Edgar, UK

Customer service was incredible I made clerical errors and you representatives were prompted and kind made my experience a 11 out of 10!

December 31, 2020 - Michael D Mills JR, TX, USA

I wanted to tell you that I very much enjoyed working with our company with the gifts I needed to send out to my international friends.  Everything was timely, accurate and my friends enjoyed very much.  I was so impressed with this email, after all the business was taken care of, I was like the finishing touch.  I appreciate your follow through and up and I certainly look forward to working with you again.

December 26, 2019 - Barb, Elkay Manufacturing Company, Downers Grove, IL - United States

Can’t think of ways to improve your service as it is fantastic - on time, items are as ordered, and excellent customer service when dealing with your employees.

December 24, 2019 - Ann Cullen, Ontario, Canada

This is the second year I have used Gift Baskets Overseas for presents for my US based family. The quality and presentation of the baskets is nothing less than outstanding as is their customer service extended to me last year and particularly this year. I still have one more order to process for my youngest daughter's family when they return home from their snow boarding Christmas vacation in CA. Put simply, Gift Baskets Overseas deliver beautiful quality products on time - so very glad I found them! 

December 20, 2019 - Carolyn Wordell, MUSSELBURGH, United Kingdom

This is the most amazing company in which I have ever used to order products which are constantly exceeding all of my expectations. For my most recent order, they even hand-wrote the greeting card (artistically using tiny 'hearts')! I will never use another company other than GiftsBasketsOverseas.com. You are all the absolutely BEST! Thank YOU!!! Dr. Gregg Milligan

December 17, 2019 - GREGG MILLIGAN, MI, USA

I rated you 5 stars, Yaroslav!

 

- 5 stars for following up with me ( I’m so busy I was behind in ordering baskets this year)

- 5 stars for service

- 5 stars for politeness

- 5 stars for promptness

- 5 stars for keeping in touch

November 28, 2019 - Gina Parkhouse, Canadian Bank Note, Canada

Those people are doing business really right, they are great in everything. I recommend anyone who wants to send a gift overseas to be through them, they are very professional, fast, friendly .. you guys are awesome. Keep the good work up

November 28, 2019 - Mona El Guindy, Egypt